Support

CAi Support

Get help with setup, call flows, integrations, billing, and account questions.

Average response time: under 1 business day

Setup & onboarding

Help connecting your number and configuring CAi.

Call flow changes

Update how CAi answers, qualifies, routes, and responds.

Calendar integrations

Get help with scheduling and calendar availability.

Billing questions

Support with invoices, plans, and account billing.

Technical issues

Troubleshoot call handling, routing, and integrations.

Feature requests

Share ideas for improving CAi for your workflow.

Popular support topics

How to connect your phone number
How to update your business information
How CAi books appointments
How call routing works
How to manage integrations

Need more help?

Our support team can help you get CAi working smoothly for your business.

Contact Support

Frequently asked questions

Most businesses can get started quickly once their business information, call flow, and forwarding setup are ready.

Yes. CAi can route urgent or specific calls to the right person based on your rules.

CAi can be configured to support appointment booking and calendar availability depending on your setup.

Yes. CAi can be trained around your business details, tone, FAQs, and customer journey.

Yes. CAi is designed to answer calls 24/7 so businesses do not miss enquiries outside normal working hours.